New Shah Alam Warehouse Enhances Aftersales Support To Uphold Customer Satisfaction
Kuala Lumpur, 20 May 2025 – OMODA | JAECOO Malaysia continues to experience significant growth in its customer base and dealership network, owing to positive market demand. Led by a customer-centric strategy, the premium off-road challenger SUV brand has recently extended its facilities to include a new parts warehouse to ensure seamless aftersales support for customers nationwide. Located in Shah Alam, the facility is owned and operated by Chery Corporate Malaysia, established to support its portfolio of brands.
OMODA I JAECOO Malaysia Vice President, Emily Lek, explained, “The centrally located Chery Corporate Malaysia Warehouse is pivotal in supporting our growing dealership network while upholding the premium aftersales service standards our customers expect.”
Reaffirming the brand’s commitment to the Malaysian market, Lek added, “As we redefine attainable luxury, the customer experience remains at the heart of OMODA I JAECOO Malaysia’s mission. Beyond vibrant customer touchpoints, it’s essential that our network dynamically supports the aftersales needs of our expanding customer base. The new warehouse positions OMODA I JAECOO to grow alongside the Malaysian market and supports our expanding export business in the ASEAN region.”
Operational since March 2025, the Chery Corporate Malaysia warehouse is strategically located in Shah Alam’s Hicom Industrial Estate. With a built-up area of 88,000 sq. ft., more than double the previous facility, it significantly expands the storage and logistics capacity for all brands within the extensive automotive group.
The facility houses approximately 10,000 parts for all OMODA | JAECOO models in Malaysia, alongside an iCAUR parts stockpile, ensuring network readiness ahead of the brand’s debut model, the iCAUR 03, slated to launch in Q3 2025.
The OMODA | JAECOO network now comprises 45 dealerships nationwide, covering sales and after-sales support. Meanwhile, iCAUR has announced 11 dealer partners, with additional expansions planned across Malaysia.
For more information about OMODA | JAECOO Malaysia dealerships, please visit their official website and stay updated by following OMODA | JAECOO Malaysia’s social platforms.
