Home Press Release APAC business leaders adopting technology to support growth driven by on-demand economy

APAC business leaders adopting technology to support growth driven by on-demand economy

Over half of surveyed warehouse decision-makers plan for partial automation and augmentation by 2024

SINGAPORE – September 25, 2019 – Zebra Technologies Corporation (NASDAQ: ZBRA), an innovator at the edge of the enterprise with solutions and partners that enable businesses to gain a performance edge, today announced the results of its latest Warehousing Asia Pacific Vision Study.

The study analyzes IT and operations decision makers from manufacturing, transportation and logistics, retail, post and parcel delivery and wholesale distribution industries for their current and planned strategies to modernize warehouses, distribution centers and fulfillment centers.

“Warehousing, distribution and fulfilment operations are undergoing a modern-day makeover as they transform to meet the growing needs of the world’s on-demand economy. Warehouse leaders today are turning to technology to address business critical challenges resulting from this global phenomenon, by adopting advanced technology and empowering their workers with a performance edge,” said Aik Jin, Tan, APAC Vertical Solutions Lead, Manufacturing and Transportation & Logistics, Zebra Technologies. “Expanding space, implementing new processes and enhancing workflows are only part of the equation. By 2024, warehouse leaders will be shifting their focus to the integration of more holistic solutions to build data-powered environments that balance labor and automation in the warehouse, ultimately empowering front-line workers with a performance edge to lead the way.”

The study reports on the forward-thinking fulfillment strategies that companies are focusing on to keep up with the growth of the on-demand economy.Both automation and worker augmentation solutions will be a key focus for decision makers’ plans over the next five years. More than three-quarters (81 percent) of respondents agree that augmenting workers with technology is the best way to introduce automation in the warehouse, but only 34 percent have a clear understanding of where to start automating. Currently, up to 88 percent of decision makers are either in the process of or are planning to expand the size of their warehouses by 2024. Meanwhile, up to 85 percent anticipate an increase in the number of warehouses during this timeframe.

“The on-demand economy has fuelled that “want-it-now” mentality of consumers today, who are on the hunt for products almost 24/7. These demands have disrupted the supply chain, impacting manufacturers, retailers and the warehousing operations that serve their need,” said Fang-How Lim, Regional Director for Southeast Asia, Zebra Technologies. “Our study further revealed that 49 percent of the surveyed business leaders reported an increase in consumer demand as a top driver for growth, with almost 40 percent of respondents stating that shorter order lead times are fueling their expansion plans and causing them to reanalyze their strategies.”

“To match up to the on-demand mentality of consumers, decision makers will need to quickly train their front-line workers to fill orders more efficiently. Outdated Windows® devices running green-screen applications are not designed to match the speed and volume of today’s on-demand economy. Conversely, modern Zebra Android touch-screen devices like the MC9300, MC3330R and MC3390R are designed for faster, more flexible operation that improves warehouse performance to meet the expectations of demanding consumers today,” added Aik Jin, Tan.

KEY SURVEY FINDINGS

By 2024, automation will enhance worker performance rather than replace workers.

Rethinking fulfillment strategies and operations to meet emerging challenges across the warehouse remains a top priority.

The investment and implementation of new technologies is critical for remaining competitive in the on-demand economy.

KEY REGIONAL SURVEY FINDINGS

Asia-Pacific

SURVEY BACKGROUND AND METHODOLOGY

The 2024 Warehousing Vision Study included 1,403 (of which 352 were from APAC) IT and operational decision makers in the manufacturing, transportation & logistics, retail, post and parcel delivery and wholesale distribution markets in North America, Latin America, Asia-Pacific and Europe who were interviewed by Qualtrics.

ABOUT ZEBRA  

Zebra (NASDAQ: ZBRA) empowers the front line of business in retail/ecommerce, manufacturing, transportation and logistics, healthcare and other industries to achieve a performance edge. With more than 10,000 partners across 100 countries, we deliver industry-tailored, end-to-end solutions that intelligently connect people, assets and data to help our customers make business-critical decisions. Our market-leading solutions elevate the shopping experience, track and manage inventory as well as improve supply chain efficiency and patient care. Ranked on Forbes’ list of America’s Best Employers for the last four years, Zebra helps our customers capture their edge. For more information, visit www.zebra.com or sign up for news alerts. Follow us on LinkedIn, Twitter and Facebook.  

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