- Asia Pacific’s leading cross-border logistics provider, LWE, is officially the first logistics partner for Razer Parcel+ services in 7-Eleven Malaysia stores.
- LWE will leverage on 7-Eleven stores as drop off and pick up points for cross-border and local delivery services.
Shah Alam, Malaysia, 7 Nov 2019: LWE (Logistics Worldwide Express), Asia Pacific’s leading cross-border logistics provider, has officially announced as the first logistics partner for Razer Parcel+ services in 7-Eleven stores in Malaysia. With this announcement, LWE will now leverage on 7-Eleven’s more than 2,380 stores nationwide as drop off and pick up points for cross-border and local fulfilment services.
Malaysian consumers can now conveniently pick up their parcels from the nearest 7-Eleven store by request or when there is a failed delivery. Consumers can also take advantage of the 7-Eleven stores as drop-off points for returns if they are unsatisfied with their purchase.
“This further reinforces 7-Eleven Malaysia’s commitment in bringing the latest retail offerings as well as added convenience to our more than 900,000 daily customers as we listen to what our customers want and we are always striving to meet their needs by introducing the most pioneering and sought after services and products. It further complements 7-Eleven’s continuous roll-out of offerings such as wider and better range of fresh food, innovative additions to our merchandize mix, improved store appearance as well as more consumer loyalty reward programs,” said 7-Eleven Malaysia CEO, Colin Harvey.
He added, “We firmly believe that our latest service provides further convenience and improve the eCommerce shopping experience for consumers as one is able to pick-up their orders from Lazada or Shopee easily during break-time or on the way home from work as there is always a 7-Eleven store round the corner, whilst being able to grab a bun or two and these innovative efforts in partnership with Razer Merchant Services will allow us to provide the best and ultimate convenience experience for shoppers and consumers and reinforces our positioning as the undisputed leading one-stop, 24 hour stand-alone convenience retailer in the country as we continuously seek new ways to further enhance the public’s shopping experience with us.”
“Consumers can enjoy peace of mind because all the parcels at 7-Eleven are secured safely behind the counter under constant surveillance and there is also an insurance reimbursement policy in place with the courier companies. We see 7-Eleven being a one-stop service point that serves as a last-mile connection between consumers and eCommerce Marketplaces or retailers,” he concluded.
Malaysian retailers can conveniently drop off the parcels they want to ship at the nearest 7-Eleven store and LWE will pick them up for fulfilment. They can also pick up any returned parcels at the nearest 7-Eleven if consumers are not satisfied with their orders.
LWE CEO, Ng Chet Chiang said, “This collaboration with Razer Merchant Services and 7-Eleven will enhance the local eCommerce delivery experience for everyday Malaysians who wants to receive their parcels with more convenient options. This collaboration also encourages more Malaysian eCommerce sellers to conveniently ship parcels overseas by dropping off at the nearest 7-Eleven. We strongly believe this is in line with the government’s aim to improve contribution of Malaysian SMEs and MTCs in export market. Malaysian sellers can now ship their parcels 24/7, anytime, anywhere across major Asian Pacific countries like China, Indonesia, Japan, Indonesia, Singapore, South Korea, Taiwan, Thailand and Vietnam.”
With many Malaysian marketplaces and retailers offering cash-on-delivery services through their platforms, consumers can take advantage of this and enjoy a seamless shipping experience through a universal platform that works 24-hours.
Eng Sheng Guan, Head of Razer Merchant Services said, “The youth and millennials in Malaysia are adopting the importance of convenience at a rapid rate which I believe Razer Parcel+ accompanies with Razer Cash’s capability to accept payments in 7-Eleven has its potential to replace cash-on-delivery services.
Logistics Worldwide Express (LWE) is a logistics leader in the Asia Pacific market. We specialise in complete cross border logistics and fulfilment. We have established networks in major cities within Asia Pacific. LWE has a wide range of fulfilment solutions that cover a spectrum of service options and destinations. We can customise to suit your business needs. To make shipping easy, LWE also provides an integrated web shipping solution for you. This solution automatically produces the last mile carrier labels depending on the pre-agreed service matrix, weight and destination and service level that you have pre-set. This ensures that the right services labels can be printed with ease.