Home Retailing Convenience Store Exclusive: On the ground visit to Alfamart in Trece Martires

Exclusive: On the ground visit to Alfamart in Trece Martires

Alfamart Gov's Drive cor Hugo Perez - photo taken by Tan Heng Hong

 

The new Alfamart convenience store on Governor’s Drive in Trece Martires City, opened in June 2014, is strategically located on a cross road. This is also one of the stops for buses and jeepneys travelling between Treces and Dasmarinas.

Overview of competing stores

Competing stores in the vicinities include a TGP pharmacy, a Puregold Junior for budget conscious homemakers, a 7-11 and four sari-sari stores – Lyn Store, Markvell Store, Don Miguel Store and Maicy Jud Store – all trying to compete for a share of the consumer traffic.

7-Eleven just across the street

7-Eleven opens 24 hours a day, while Puregold Junior operates two hours less than Alfamart.

Alfamart 7:00am – 10:00pm
Puregold Junior 8:00am – 9:00pm
7-Eleven 24 hours

Price wise, Puregold Junior and Alfamart prices are roughly the same but 7-Eleven is obviously higher. For beverage, the difference can be up to 35% for a can of Mountain Dew in 330ml, making shopping at Alfamart more wallet friendly.

Is low price a major factor driving footfall into a convenience store? The answer is no. A survey on the number of consumers walking into 7-Eleven and Alfamart over a period of one hour from 12pm to 1pm on 10 October 2014 has revealed more chose 7-Eleven. During that period, 38 customers visited 7-Eleven compared to only 8 for Alfamart.

Survey on 10 October 2014 from 12pm to 1pm. Each symbol represents an individual walk-in customer.

7-Eleven attracted consumers from all walks of life particularly young consumers, a plus point in a country like the Philippines where 52.7% of the 107 million population is below the age of 24. The picture below taken inside the 7-Eleven tells it all. 7-Eleven is the happening place for young school going children because of the wide variety of products offered including ready meals, ice cream, glossy magazines, snacks and beverages. The arrangement of the seating area makes 7-Eleven the place to hang out with friends or to rest after a hard day at work.

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Additional seating area outside the store

In contrast, the new Alfamart store in the Philippines is arranged more like a minimarket modelled after the Alfamart in Indonesia. The products are geared towards consumers with a family. These products are usually sold in large family packs and they include detergent, baby care, baby food, edible oil, chilled chicken, chilled meat and hot dog, and dairy including margarine, butter and probiotic drink.

Alfamart Gov’s Drive cor Hugo Perez

 

Alfamart Gov’s Drive cor Hugo Perez

The bad news for this particular Alfamart store is it is located within a 3min walking distance from Puregold Junior. Puregold Junior offers more varieties of products, making it a place for one-stop destination for grocery shopping. Moreover, Puregold is synonymous with affordable prices, which adds to its allure.

Nearest Puregold Junior

Alfamart is not a convenience store per se. I would argue it is more like a minimart and will never compete with the “happening” 7-Eleven or FamilyMart. In order to survive, Alfamart should target ‘top-up trip’ in residential neighborhoods out of reach of large supermarkets in areas with a large concentration of sari-sari stores.

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