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Conti’s favourites now available at Wendy’s & FamilyMart

With operations affected by the month-long lockdown in Luzon island to curb the spread of COVID-19, Philippines-based Conti’s Bakeshop and Restaurant has creatively made available their famous items at FamilyMart convenience store and Wendy’s fast food chain. This is made possible as all three businesses are owned by Udenna Corporation.

Conti’s Bakeshop and Restaurant is know for its Baked Salmon, Chicken Pie and Mango Bravo.

Click here from the list of products at FamilyMart Philippines and here for Wendy’s Philippines.

The example of Conti’s presents foodservice operators with another possibility to sustain their business during such difficult times apart from shifting their operations to online delivery.

Distribution of Delicious Wholesome Meals to Keep Healthcare Front-Liners Nourished

Kenny Rogers ROASTERS delivers 900 sets of Kenny’s Quarter Meals during Malaysia’s combat against COVID-19

Sungai Buloh, 26 March 2020 – Kenny Rogers ROASTERS delivered 900 sets of wholesome Kenny’s Quarter Meals worth more than RM18, 800.00 to the brave medical front-liners at Sungai Buloh Hospital under the Ministry of Health Malaysia (MOH).   

The move to deliver the delicious wholesome meals during the one-month coronavirus (Covid-19) Movement Control Order (MCO) period is part of the company’s commitment to show their appreciation and care towards the medical personnel who have been working round-the-clock to confront Covid-19 head on.  

As part of their public service announcement, Kenny Rogers ROASTERS’ hope to Malaysians is to support the front-liners by abiding with the Movement Control Order (MCO) strictly, avoid unnecessary trips to crowded places, practice social distancing, and to #StayHome. The public is also reminded to wear face masks correctly so it is used effectively, as well as to sanitise and wash hands frequently.

For more information on Kenny Rogers ROASTERS, kindly contact 03 – 2119 9888. You can also visit www.krr.com.my or connect to www.facebook.com/krrmalaysia

Alex Face graffiti art adorns Nescafe Cold Brew

As part of Nescafe’s continuing effort to connect with Thai youth, the coffee brand has partnered with well-known graffiti artist in Alex Face to adorn its latest cold brew range. Alex Face’s signature characters are babies, sometimes in animal suits, who look cute at first glance but also worried and aged, describes mightyjaxx.rocks.

The Nescafe Cold Brew Pure Black and is “brewed cold” using 100% roast and ground Arabica beans, giving an aromatic, smooth yet intense, and a lightly sweet coffee profile. It can be enjoyed at only 15 kcals per bottle. The Craft Latte is blended with premium milk imported from New Zealand.

Tealive bubble milk tea kit can make 20-25 servings at home

With most restaurants shut or opened only for takeaway, restaurant operators have to think of new ways to reach consumers. Tealive, Malaysia’s largest bubble milk tea chain, has announced on 25 March 2020 that it has unveiled its first bubble tea kit for consumers to make their favourite brews right at the comforts of their own home.

What’s inside the bubble tea kit?

  • Recipes:
    • Bang Bang Brown Sugar Fresh Milk
    • Bang Bang Brown Sugar Matcha Latte
    • Bang Bang Brown Sugar Hojicha Latte
    • Bang Bang Brown Sugar BOH/ Lipton black tea (optional)
    • Bang Bang Brown Sugar Coffee Espresso (optional)
  • 1kg Pearls
  • 500g Brown Sugar
  • 75g imported Nishio Matcha
  • 75g imported Hojicha
  • 20pcs Wide Paper Straws
  • 3 packs of Milklab Milk

Each bubble tea kit can make 20-25 servings. The price of the bubble milk tea kit is RM 150.

Instruction videos are available on Tealive’s YouTube page.

There is an add-on option for milk, pearls, brown sugar, hojicha and matcha. The add-on options gives you a sense of the price of milk tea ingredients with pearls at RM 20/KG, hojicha at RM 20/75G and Milklab milk at RM 10/L.

Click here to purchase on Lazada.

Get your Dolce Gusto coffee machine to enjoy a cuppa at home

Lazada is having its 8th birthday sale now in Malaysia. The Nescafe Dolce Gusto coffee machine is currently cheaper by 49% and is available for only RM 251 (np RM 489). This is a bundle promotion and comes with 3 boxes of Nescafe Dolce Gusto coffee capsules. Get yours now at Nestle flagship store on Lazada.

NESCAFɼ Dolce Gusto¼ Piccolo XS Manual Black machine by Krups¼ with its tiny footprint and modern style, is expertly designed to fit in any kitchen. Piccolo XS is 28cm (H) x 14cm (W) x 27cm (D) with a 0.8L water tank. With a maximum 15 bar pump pressure, the Piccolo XS machine delivers high quality drinks with no mess, no fuss, like you might find in your local coffee shop.

Enjoy goodness of probiotics with new Alor freeze-dried yogurt bites

Tastiway, the maker of Alor freeze-dried fruit and pre-packed beverages in Malaysia, has announced the launch of Alor freeze-dried yogurt bites. The range is made from real fruits and comes in three variants durian, strawberry and mango.

The shelf-stable Alor freeze-dried yogurt bites provides the goodness of probiotic without having to turn to chilled yogurt drinks or chilled yogurt to receive the benefits of probiotic.

Alor freeze-dried yogurt bites (30g) is available for purchase on Lazada for RM 9.90 a pack. Click here to purchase.

Dalgona Coffee with coconut milk Ayam Brand style

Dalgona coffee has become a viral in a world impacted by COVID-19. Now Ayam Brand would like consumers to try their version of Dalgona coffee with Ayam Brand Trim Coconut Milk. The recipe is simple.

Mix the coconut milk and fresh milk to form the base. The next step is to mix the instant coffee, salt, sugar and hot water and pour on top of the fresh milk and coconut mixture.

As more consumers experiment with their food and drinks, this opens up the opportunity for companies to jump into the bandwagon to position their products as the essential ingredient in Dalgona coffee.

Ayam Brand processed peas are now without colouring

Consumers especially in Malaysia are accustomed to buying snacks or canned food featuring peas in bright green, which makes the peas appear fresh. As part of its commitment to safeguard the health of consumers, Ayam Brand has now removed colouring E102 dan E133 from its canned processed peas.

Even though the new processed peas look slightly brownish, the taste, nutrient and quality remain unchanged. The new Ayam Brand Processed Peas are rich in fibre and are free from colouring, MSG and preservative and GMO ingredients.

Brands that are forthcoming and being transparent with its shortcomings are always appreciated by consumers. This is also a good way for brands to build long-term trust with their consumers.

Processed pea snack brands should follow suit by removing the colouring from their products but this would require communication from a health angle.

Food and beverages available for purchase on MR D.I.Y site

MR D.I.Y, Malaysia’s largest home improvement retailer, has started promoting the sale of food and beverages on its e-commerce site. MR D.I.Y is classified as non-essential service during the current movement control order (MCO), which means all of its outlets must be closed during the partial lockdown period. However, the e-commerce site is still operating as usual.

Only 88 food and drink products are available for purchase on MR D.I.Y. e-commerce portal and these products are mainly snacks, biscuits, and gum & sugar confectionery.

With leading supermarkets inundated with online orders, it is now an opportune time for MR D.I.Y. to solve consumer pain point of getting hold of food and drinks and fresh produce. However, fresh produce and temperature-controlled items are another different game all together for MR D.I.Y which is accustomed to dealing with non-perishable products.

Given the strong distribution and logistics capability of MR D.I.Y., perhaps a partnership with other players can make available more shelf-stable food and drinks for consumers who want someone who can deliver to them during MCO. This could pave the way for MR D.I.Y. to explore other new retailing format.

Online delivery gives way to retail innovation in brick-and-mortar stores during COVID-19

E-commerce has been a saviour for many who are not able to get hold of their products or cannot leave their house. Many online grocers in Malaysia are operating at full capacity and are struggling to fulfill customer orders. E-commerce is also facing external challenges including roadblocks and the lack of supplies.

On 26 March 2020, Tesco Malaysia cancelled all online orders for Penang Island citing “multiple roadblocks into the island.”

Due to the surge in demand, Jaya Grocer had to temporarily suspend online delivery service on 17 March 2020 until further notice so that they could replenish stocks on the shelves for walk-in customers. Online delivery service is still suspended at the time of writing to give priority to supporting the running of the brick-and-mortar operation.

Mydin is also facing the same predicament as the other grocers. Supermarket chains are facing tough times to fulfill orders due to higher than usual orders as most delivery slots have been taken, while supply disruption has affected the availability of products.

Online grocery shopping has appeared to come to a standstill in Malaysia as most of the delivery slots have been taken, which means new orders cannot be processed. This situation is not unique to Malaysia. In the UK, there will be no Tesco’s home delivery slots for nearly another month from 26 March 2020 to 15 April 2020.

Tesco Malaysia Online as of 27 March 2020
Happy Fresh Malaysia as of 27 March 2020

At the end of the day, physically shopping at the store the traditional way is still the most reliable way to ensure consumers get what they want. With MCO still in force, neigborhood stores will continue to play a strong role in meeting consumer shopping needs.

AEON Retail Malaysia has up the game by launching AEON Personal Shopper Service. The service is available at all AEON Supermarkets. The personal shopper will get the products for you while you wait in the comfort of your car. Here is how it works:

1. Drop your order to our Personal Shopper.
2. Wait in your car/ have a seat while we pick up the items for you.
3. We Will contact you once your order is ready to be collected.
4. Made payment at our appointed cashier counter.

AEON Retail has added the drive-through shopping feature at AEON Big Subang Jaya and AEON Style Taman Maluri for pick up, which is an interesting initiative by AEON given the unreliability of online shopping. This service has since been extended to more outlets.

Wet markets are thriving as consumers can confidently know that fresh foods are still available in abundance.

The ubiquitous convenience stores can start adding more fresh products as shoppers may find it hard or not willing to venture outside of their homes during the partial lockdown period.

We have also seen fresh food producers selling directly to end consumers through Whatsapp but getting the orders delivered to consumers can be tricky given the enforcement of restrictive movement by the authorities. So far, this business model is thriving as consumers can get their fresh produce delivered straight to their homes from the farms. The question is would consumers continue to order fresh produce using social media after the CMO is lifted?

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