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Norco, A2 Australian fresh milk go for diamond in China

Image taken from JD.com

This image taken from a Chinese online retailer represents a sentiment, which dairy exporters hope, is shared by most mainland Chinese consumers. On top of the pyramid is imported fresh milk. These air flown fresh liquid milk with a shelf life of only up to 21 days is known in this marketing material as “diamond.”

Ranked one ladder behind diamond is “gold”, which is represented by domestic made-in-China yogurt. Next comes domestic fresh liquid milk, dubbed “silver”, followed by “bronze” in the form of milk powder and bottom of the pyramid is “iron” or UHT milk.

The Australian media has hailed the recent fast tracking of milk export to China as a breakthrough. The first to achieve this is the northern NSW dairy co-operative Norco, which has received Chinese government approval to fast track quarantine procedures. In normal circumstances, the export lead time for fresh milk typically takes 14 to 21 days. Now, it will only take seven days for fresh Australian pasteurised milk to reach Chinese tables.

Following on the heels of Norco is New Zealand’s A2 Milk Company Limited. The company has started selling fresh pasteurised milk in China. The fresh milk, air flown from Australia, is sold through one of China’s leading internet retailers JD.com, which recently listed on the NASDAQ.

 

Air flown and imported from Australia. Sold exclusively by JD.com

The key points used in the marketing of A2 fresh milk in China are:
1.) Directly air flown from Australia
2.) Uninterrupted cold chain to ensure freshness
3.) a2 is the market leader in Australia’s high-end milk market
4.)Ā Naturally rich in the A2 type of protein
5.) Ideal for 85% of Chinese who are lactose intolerant
6.) Pasteurised is healthier than UHT milk

A2 Milk is using fresh milk to temporarily bridge the suspension of sale of its Platinum brand infant formula in China due to regulatory changes. This comes as Synlait Milk, its main partner, has yet to receive Chinese manufacturer registration to export infant milk powder to the country. The first shipment started in November 2014 and the last shipment was made in April 2014. Starting 1 May 2014, only foreign infant milk powder producers registered in China can export their products to China. A2 announced on 22 July 2014 that it has received regulatory approvals from China to resume the export of its Platinum brand infant formula to China.

A2 Milk posted a China operating EBITDA of negative NZD 3.3 million for the 12 months ending June 2014. According to the company’s full year financial result presentation slides, the “priority is to build UHT sales and fresh milk into China and other Asian markets in parallel” as infant milk powder sales in China has halted. Now the key weapons in the arsenal are UHT and fresh milk. For fresh milk, the company has launched a trial with about 10,000 litres flown to China in early August 2014.

Prices of Australian fresh milk sold on JD.com. Price check carried out on 28 August 2014

I am not sure if A2 wants to go for the bottom of the pyramid with UHT milk but if it is desperate to make up for the losses in China, then “iron” grade UHT milk option will have to be exercised. At least it won’t be “iron” per se but something between “bronze” and “iron” since A2 is still an imported Australian milk.

The fast tracking of Australian fresh milk export to China will result in more Australian fresh milk exported to feed Chinese consumer demand for premium milk. It is often the case of the early bird gets the worm. Once competition becomes crowded, marketing expenses will rise leading to margin squeeze. But for now, Norco and A2 will have the market to their own.

New updates on the Greek yogurt market in Malaysia

It has been a while since I updated readers on Greek yogurt as there aren’t many exciting launches lately. Chobani’s entry into Malaysia has attracted attention from the international trade media. According to foodnavigator-asia.com‘s 1 August 2014 article, Chobani was reported will be available soon in Malaysia. The truth is, Chobani has already entered the country a couple of months ago.

The article says Chobani will be sold “through hotels and high-end retailers including Aeon, DFI (Dairy Farm International) and Tesco.” Yes, Chobani is already available at select Aeon and DFI outlets including Cold Storage but can’t be seen at Tesco yet. Apart from the three stores, Chobani is also available at high-end supermarkets such as Village Grocer.

Cold Storage, Mid Valley 23 August 2014 (Greek Yogurt)
Cold Storage, Mid Valley 1 September 2014 (Greek Yogurt)

Let’s do a store check in the heart of KL. The high-end Cold Storage at Mid Valley has six brands of Greek yogurt. The latest entries are Müller Greek Style Yogurt Corner and Fage Total. Both new products are to be eaten by adding either complementary flavours as in the example of Müller or complementary cereals as in the example of Fage Total. The two products are clearly different from the plain old Chobani.

Müller Greek Style Yogurt Corner

 

Fage Total with cereals

Price wise, Müller Greek Style Yogurt Corner is retailed at RM 6.99 (USD 2.21) per 150g. I didn’t record the price for Fage Total with cereals but the price for Fage Total 0% is RM 11.49 (USD 3.64) per 150g.

So that’s all for Greek yogurt for the time being.

Nestle wants consumers to come up with new pairing ideas

Lately, there has been a marketing trend in the Malaysian F&B scene of combining two products to create a new way to enjoy them or to produce an entire new product out of two popular products. The most recent example is the Nestle Bestnya Kawan activity, which encourages Maggi instant noodle consumers to combine Maggi Curry with Maggi Asam Laksa. The end result is an instant noodle that combines the taste of curry and asam laksa.

Nestle is really good at coming up with such combo product. It single-handedly created a new category called Neslo, which is Nescafe + Milo. Now, Nestle is challenging consumers to come up new ideas to kawan (befriending) or pairing Nestle products.

It will be interesting to see what food pairing will come out from the consumers. A visit to the hypermarket especially to the table sauce section will show combining different ingredients is now a key driver in new product development for sauces. Interesting examples include tomato sauce + chilli sauce and the chilli + lime.

Life brand chilli lime sauce

However, there are ingredients that cannot be eaten together. In traditional Chinese medicine (TCM) philosophy, eating crab together with eggplant is bad for the stomach. Other examples of big no-nos are fruit juice + prawn (diarrhea) and baijiu (Chinese white wine) and carrot (liver intoxication).

Rules for proper food pairing

For Indian consumers, eggplant and crab may not necessarily bad for health since there is an example of a South Indian curry eggplant crab dish. So, the rules for proper food combining can be seen as cultural. Food innovators may need to take TCM principles into account if they were to target Chinese consumers.

Crab eggplant curry

MyKuali goes from white curry to prawn noodle, tom yum and mee goreng

The recent Food & Beverage Expo at Mid Valley on 22-24 August 2014 saw MyKuali showcasing its latest Penang Hokkien Prawn Noodle. Selling at a promotional price of RM 7.50 for a pack of four + one, the new product is more expensive then the White Curry Noodle simply because it contains prawns.

The taste was truly amazing. Sorry for being bias here. According to the company, the next product is Penang Tom Yum Noodle, which is still at the beta stage. The tom yum flavour is likely to debut in September/October 2014 as the company is in the process of refining the taste. The taste is expected to be more sourish. After tom yum, Sky Thomas Food Industries Sdn Bhd will add mee goreng (fried noodle) to its MyKuali range. I have no idea what’s next but I am hoping for Penang Loh Me?

Aloof Maggi Royale Penang Seafood Curry feeling the heat

Maggi Royale Penang Seafood Curry was launched in the Malaysian instant noodle market with a bang. What happened to Maggi Royale since then? The product appears lonely on the store shelves amidst price competition from other white curry players and new flavour innovations from MyKuali, the market leader.

Maggi Royale is steadfast with its premium positioning with the retail price for a pack of four maintained at the RM 7.90 mark. Other players are priced at the same level or below but many white curry players are going for volume with price promotions. At Cold Storage The Gardens, MyKuali, the best selling white curry instant noodle, was selling at a promotional price of RM 6.49 for a pack of four, while Maggi Royale was priced at RM 8.29 for a pack of four.

Sampling at Aeon Supermarket at Mid Valley on 23 August 2014

Facing strong competition from MyKuali and other white curry competitors, Nestle has to renew sampling activities at points of sale (POS). At Cold Storage, The Gardens, we are seeing in-store pop-up appearing at POS to bring consumer attention to the new Penang seafood curry.

Pop-up at Cold Storage, The Gardens on 23 August 2014

Nothing seems to beat MyKuali in terms of taste, not even Maggi Royale, according to my humble opinion. As a follower, Nestle can no longer rest on its laurel because the nimbler players are actually more aggressive and are able to capture the imagination of the consumers through constant interaction with them.

PappaRich dips its toes into consumer pack instant coffee

It has been a while since I updated readers on the instant coffee market in Malaysia. What caught my eyes lately is the new PappaRich instant coffee range making its debut at the latest Food and Beverage Expo on 22-24 August 2014. The new range of products comprise 3-in-1 white coffee original, 2-in-1 white coffee no sugar added, kopi ‘o’ kosong and kopi ‘o’ 2-in-1 sugar added.

PappaRich Group Sdn Bhd is one of the key players in the kopitiam (coffee shop) scene. The most famous is the OldTown franchise but PappaRich has a more upscale look. OldTown started off in retail with the consumer pack 3-in-1 white coffee before entering into foodservice. The opposite happened to PappaRich which commenced the business as a restaurant before recently moving into FMCG. The convergence is invertible as companies look for new sources of growth. However, not all can succeed in their new venture.

Photo taken from The Motley Fool – Stanley Lim blog

Singapore-listed Super Group was reported to have set up its own chain of coffee shop in Malaysia. Stanley Lim, the author of the blog piece on Super CafƩ, feels the experiment by Super Group is a disappointment because there is no value in the coffee and the pastries were poorly presented.

Malaysia’s Power Root also has plans to go into foodservice but till now, there is no news of its proposed foray. It appears foodservice is a tough nut to crack for established FMCG players given the strong competition in the mass kopitiam segment. Not all FMCG companies can emulate Oldtown’s success in both restaurant and consumer pack coffee.

After Nestle Aiskrim Goreng, now comes Wall’s-Gardenia ice cream bread

Nestle has scored a point with the new fried ice cream (Aiskrim Goreng). Now Unilever’s Wall’s ice cream has collaborated with Gardenia, Malaysia’s best selling bakery brand, to promote ice cream on toast, ice cream sandwich and other ways to eat ice cream. Eating ice cream with bread is not uncommon among Malaysian households. What this latest marketing by both brands aims to achieve is to to make it a ritual and to reinforce the idea that only Wall’s and Gardenia make the best ice cream bread. Both brands are leaders in their respective category. It is therefore natural for the two brands to come together to promote eating ice cream with bread.

Super instant noodle gets a new look

New design on the right
Singapore’s Super Group has been renewing the packaging design of its consumer products to give them a contemporary look since launching the new logo in January 2013.The global rebranding activity in Malaysia first started with the mainstay coffee products. Now, the rebranding exercise has moved to the next phase to cover less popular products including instant noodle and soybean milk powder.

Super Group new look
The new Super instant noodle packaging design appears to be better than the previous one. The word Super Cup is now more prominent and the use of a better font design has made the product more appealing. Super is not a main player in the Malaysian instant noodle market and only has a small share of the cup noodle segment. Malaysian consumers do not really have a way to relate to Super instant noodle apart from treating Super instant noodle as a cheaper alternative to the more popular Maggi and Mamee cup noodles.
Perhaps the management of Super Group needs to put the instant noodle business in Malaysia under review and devote more money to the instant coffee segment where Super Group is the fourth biggest player after Nestle, OldTown and Power Root.

Chocolate the way forward for Horlicks

GlaxoSmithKline Malaysia (GSK) launched the chocolate Horlicks malt drink in Malaysia in May 2014. Since then, the new variant has become the key revenue driver for Horlicks. The popularity of the chocolate version is obvious evidently through the analysis of product placement on store shelf.
The original flavour dominated the shelf space in the 10 March 2014 example at Aeon Big Cheras Selatan.

Aeon Big Cheras Selatan – 10 March 2014

After the chocolate version of Horlicks was launched in May 2014, the chocolate version (in dark chocolate colour) is seen taking up about half of the shelves on the right.

Aeon Big Cheras Selatan – 11 May 2014

At the Aeon Big Sri Petaling outlet in Endah Parade Shopping Mall, the chocolate variant accounted for more than half of the Horlicks products there. What these in-store images show is GSK has found the right taste for Horlicks and the Horlicks example proves once again Malaysian consumers just can’t get enough of chocolate flavoured drink.

Aeon Big Sri Petaling – 20 August 2014

Own branded tea beverages saved the day for Tenwow

Tenwow (天喔), the Hong Kong-listed packaged food and beverage producer and distributor in China, has reported a net profit growth of 35.7% during the first half of 2014 despite a 1.9% decline in turnover. The key reason for the positive net profit growth was a 4.8% decline in cost of goods sold.

Tenwow interim margin, 2012-2014

 

Cost of goods sold

Cost of sales of 3rd party brands fell as the company changed its product mix to focus more on middle to low-end products. Own brand product cost of sales grew 21.4% as the company sold more non-alcoholic beverages plus higher raw materials costs for melon seeds, pistachios and almond kernels.

The key highlight of this analysis is the own brand non-alcoholic beverage segment. This segment, which includes RTD tea and milk tea, helped propped up Tenwow’s first half 2014 turnover, resulting in a slight decline in turnover compared to the same period a year ago.

Own brand (left); third party (right) – RMB m sales

 

Tenwow Charcoal Milk Tea Series

 

Tenwow Vit C + Vit E drink

The RTD charcoal roasted series milk tea endorsed by Jacky Cheung was a star performer. The existing Tenwow Vit C and Vit E series also contributed to higher non-alcoholic beverage turnover. The Vit C + Vit E series comes with a contemporary design targeting young consumers who want to replenish their vitamin C and E (antioxidant) to achieve a healthy, youthful looking skin.

Tenwow Vit C + Vit E drink – lemon + peach, lemon + pomegranate, lemon + grapefruit

Advertisement and brand ambassador are the key approaches used by Tenwow to increase own branded beverage sales. This method is working as evidenced by the strong growth in own brand non-alcoholic beverage sales during the first half of 2014. The contemporary packaging design is also a success factor.

Alcoholic beverage is a key risk factor as consumption of mid to high-end alcoholic drinks including baijiu, wine and foreign liquor was severely affected by the government austerity drive. Fortunately, the company focuses on mid to low-end alcoholic beverages mainly rice wine. Sales of own brand alcoholic beverages during the first half of 2014 rose 13.3% to RMB 156.9 million.

Third party alcoholic beverage turnover during the first half of 2014 fell 9.1% to RMB 1.04 billion due to the austerity drive as most of the third party alcoholic beverages are imported liquors from leading brands such as Absolute Vodka, Pernod Ricard, Chivas Regal, Martell, Hennessy and Remy Martin.

For the charcoal series, Tenwow will shift from OEM to produce on its own in a bid to increase the profit margin of this champion product. Future product launches in the pipeline include ä¹ƒäø­ä¹ƒē‰›å„¶é£²ę–™ (Nai Zhong Nai milk-based drink) and alcoholic cocktail drink. Korean actor Lee Min-ho will join the stable of celebrities endorsing Tenwow products.

Tenwow will spend RMB 300 to 400 million in the second half of 2014 to buy a mineral water plant and add two more production lines. The company has plans to set up a new factory in Tianjin. The mineral water plant news is important. It shows Tenwow is expanding its presence in the bottled water market, where the mid to high-end segment is growing strongly.

Tenwow’s continued focus on milk tea is a key risk as Uni-President China (UPC), the market leader, is already seeing a significant reduction in the growth rate for its RTD milk tea segment. The UPC data shows the era of high growth rate for milk tea for UPC has reached its end.

Given the recent Red Bull maker Reignwood’s acquisition of a minority stake in the maker of Vita Coco, Tenwow can consider moving into the coconut drink segment, which will appeal to consumers who want a healthier drink.

Disclaimer: Not vested

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