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Aquarius isotonic drink now comes in fountain option

Even though Aquarius istonic has yet to reached most retail establishments in Malaysia, Coca-Cola has discreetly made Aquarius available as part of its fountain offering through 7-Eleven. The addition of Aquarius has enriched the existing Coca-Cola fountain lineup.

A look at Raya festive marketing by Coca-Cola, F&N and PepsiCo

As Hari Raya is just one day away (17 July 2015), here is a recap of the festive marketing by the leading beverage companies in Malaysia – Coca-Cola, F&N and PepsiCo.

Coca-Cola – Share a coke and limited-edition bicycle

Coca-Cola is giving away limited-edition Coca-Cola bicycle, a continuation of the focus on limited-edition collectibles.

Like the Chinese New Year campaign where auspicious words are printed on the packaging, the Raya “Share a Coke” campaign features Raya greetings and names of friends or family members whom one would share a Coke with.

The other marketing campaign is personalisingthe Coca-Cola can with the chosen names. This campaign was held at selected venues in the country.

F&N – RM 1 million house

F&N is giving away lucrative prizes. The main prize is a new house worth RM 1 million. Other prizes include Toyota Innova, Nissan Almera, home theatre system and prize money. Property and car are the two things Malaysians are working hard, day and night, to accumulate. However, only a lucky few will win.Apart from prizes, Revive has introduced the limited-edition berry flavour to capitalise on Malay consumer preference for Fanta as well as syrups with vibrant colours.

PepsiCo – Donation

PepsiCo festive marketing is all about donating to the needy. During Chinese New Year, proceeds from the donation was channeled to Chinese schools. For Hari Raya, with the purchase of either a 1.5L bottle of Revive or a Pepsi, RM 0.10 will be donated to those in need.

The verdict

F&N contest is very attractive but not all consumers can win the prizes due to the limited number of prizes available. Coca-Cola’s festive campaign is more participatory eg share a coke and personalised can and therefore more interactive. PepsiCo’s charity drive is noble but the benefits to consumers are limited.

7-Eleven promoting private label chips but no South Korean honey butter chips

After working to improve its hot food and ready meal offerings, 7-Eleven Malaysia is directing its effort to private label (PL) snacks. As with all 7-Eleven PL snacks, the packaging always come with a large white space to create less noise. The made-in-Malaysia range includes sour cream and onion, BBQ, original and hot and spicy. Each pack weighs 60g.

The convenience store is doing a promotion for the new snacks. For every pack of 7-Select chips, you will get one bottle of Aktif drinking water 500ml for free. The price for the snack-chip combo is RM 3.70. I am not sure how much the chip is priced individually but as a PL product, it should be priced lower than branded potato snacks.

Promotional item of the month. This is what you see when you first step into the store.

But 7-Select chips are not getting the best shelf space

7-Eleven has also introduced South Korean snacks in 80 outlets. It claims to be exclusively imported from South Korea. Did i see honey butter chips in the picture? The one that has created a hysteria in South Korea? Unfortunately not.

So, where is my honey butter chips?

Dairy Farm distributes World O’ Noodle Mi Goreng in regional push

World Noodle Mi Goreng (fried noodle), the taste of Indonesia, is the new range of instant noodle now available at Cold Storage, a high-end grocery chain operated by Singapore-listed Dairy Farm International. The new product reminds me of MyKuali fourth instant noodle franchise Spicy Fried Noodle, which slated to make its debut in July 2015.

As a private label product, World O’ Noodle is priced at the lowest end of the price range, just slightly ahead of Mi Sedaap.

The World O’ Noodle range consists of Perisa Bawang Putih (garlic flavour) and Perisa Asli (original flavour). It comes in a pack of five each weighing 80g. Indonesia’s PT. Surya Pratista Hutama, the maker of Best Wok instant noodle, is the manufacturer of World Noodle. This product is distributed throughout the Dairy Farm International supermarkets in Indonesia, Malaysia, Singapore, Hong Kong and Taiwan.

The choice of Mi Goreng is obvious. Indonesian fried noodle is popular in the region including in Hong Kong and Taiwan, thanks to the famous Indomie by Indonesia’s Indofood. With the high awareness of Mi Goreng, companies will not find it difficult to sell this product in the regional market but the challenge is how it can compete with the leading brands.

Pran localising portfolio, revenue jumped by nearly 80%

Bangladesh-based Pran, operating in Malaysia under the name Pinnacle Foods (M) Sdn Bhd., has gone local with a drink that appeals to Malaysians – soya milk drink. The 310ml soya bean milk is manufactured by Jascon Food Sdn Bhd and is distributed by Pinnacle Foods. The soya bean milk is sold through the food service channel.

Pran flagship mango drink was launched in Malaysia at the end of 2013. The packaging was given a new look in the first half of 2015. Pinnacle Foods has been very active in marketing and is a frequent participant in food and beverage exhibitions in Malaysia including Halfest and Mihas.

Pran juices at KK
No. of outlets
KK 178
Tesco 37
Aeon Big 23
Mydin 20
Hero 17
Segi Fresh 9
Presto 4
Jaya Grocer 2
Sogo 1

The distribution of Pran products in Malaysia has improved tremendously from small Indian sundry shops to the modern trade channel such as Tesco and Aeon Big. The strengthening of channel penetration and the launching of new products contributed to a nearly 80% growth in revenue and a 68% growth in net profit for Pinnacle Foods for the 12 months ending 30 June 2014, according to SSM data. Malaysia has proven to be the goose that is laying the golden egg for Pran, which is rapidly expanding its export market.

Coca-Cola goes for volume with smaller 390ml and 1,250ml PET variants

1.25L Coke RM 2.50; 1.25L Fanta RM 2.00 at 99 Speedmart (before GST). After GST, the price is RM 2.69 for Coke, Sprite and Sarsaparilla.

Coca-Cola Malaysia is going after volume in what is apparently a push towards smaller bottle packaging – 390ml and 1,250ml. The standard sizes are 500ml and 1,500ml. The company first launched the RM 1.00 PET bottle 390ml Coke in the sundry shop channel at the end of 2014. Now, the value RM 1.00 PET bottle and the RM 2.69 1,250ml PET bottle have become the mainstream variants for Coca-Cola at 99 Speedmart and in smaller store format such as sundry shops. 99 Speedmart opened its 600th outlet in November 2014.

Volume (ml) RM RM/L
Coke 1,250 2.69 2.15
Coke 390 1.00 2.56
Coke 500 1.90 3.80

Source: Store check at 99 Speedmart and sundry shop

These single-serve value variants are not available in the big-box retailers such as Giant, Tesco and Aeon Big and 7-Eleven convenience stores. Pepsi is selling the usual 500ml and 1,500ml variants at 99 Speedmart at a higher price points.

Coca-Cola is using the 390ml, single-serve pack to drive volume sales. The carbonated soft drink market is all about volume. In Indonesia, AJE Big Cola has not adjusted its price for 5 years maintaining it at IDR 3,000. The 390ml pack is cheaper on a per litre basis compared with the usual 500ml variant. The affordable price, RM 1.00, encourages impulse purchase thus higher purchase frequency. 99 Speedmart’s Near ‘n Save strategy means it is the ideal channel to promote the smaller volume single-serve bottle. The neighborhood grocer is popular with migrant workers and nearby residents for top-up shopping.

Returnable glass bottle gradually being displaced in the Philippines. Photo taken in 2012
Mismo Coke and Sprite (1st and 2nd from the right) in a sari-sari store. Photo taken in early 2015

Smaller size bottle or single-serve pack is a continuation of a trend seen in other regional markets. In the Philippines, the 300ml Mismo has replaced the affordable glass bottle as the preferred choice by street vendors and sari-sari stores.

Coca-Cola Malaysia’s volume strategy will likely pay off in the competition for volume market share, thanks to the highly appealing prices. The dual channel strategy also works targeting consumers with different purchasing power. The more expensive products are sold trough convenience stores and large retailers, while the affordable, smaller variants are available through sundry stores and minimarts.

Not much difference in volume as seen from a naked eye but the price difference is apparent –  Pepsi 500ml RM 1.90 vs Coke 390ml RM 1.00.

Est debuts in a low-price, volume-driven carbonated soft drink market

Est coming is coming to Malaysia. Back in 2013, news surfaced hinting of a possible introducing of Est as part of the synergy between F&N and Thai Beverage, both are owned by Thailand’s TCC Assets, a vehicle controlled by billionaire Charoen Sirivadhanabhakdi and his wife.

Now Est posters have appeared in Malaysia. Calls to F&N Beverages Marketing did not give us a clue on the actual launching date. The only answer given was “soon.” Est will join the existing myCola, which made its debut in East Malaysia in 2013 before being introduced in Peninsular Malaysia few months later.

 

Based on my personal view, myCola, targeting the lower-end market, does not seem to be delivering strong results due to the lack of marketing and poor packaging design. Some even reckoned myCola is a private label product from Mydin, one of the leading grocers in Malaysia. Mydin rhymes with myCola. However, we do know that myCola captured 6% of market share in 2013 within months after it was launched, according to F&N annual report. But there was no mentioning of myCola’s performance in the 2014 annual report.

There is speculation that Est will be replacing myCola. As early a November 2014, a report by TA Securities said Est will replace myCola. In fact, it has become quite difficult to get hold of myCola these days.

Est selling for RM 1.80 in an Indian sundry shop
RM 1.50 for an Est Cola in a Chinese food court

In the past few days, the 325ml Est has been spotted in Chinese food courts and Indian-run sundry shops but not yet in the leading grocers. Est is priced between RM 1.50 and RM 1.80. Noticed the Est in the Indian sundry shop, it is competing with RM 1.00 Sprite, Cola and Root Beer in 390ml PET. It is in this low-price, volume-driven environment where Est will be competing.

Stonyfield yogurt comes to Malaysia

Stonyfield yogurt range is now available in Malaysia. The range was seen at Cold Storage at the Ikano Power Centre, the same building as IKEA. Stonyfield is exclusive to Cold Storage and is not seen in the other premium supermarkets.

Ounce RM Format
Stonyfield Oh My Yog! 6.0 9.99 Cup
Stonyfied Greek 0% Fat 5.3 11.99 Cup
Stonyfield Greek and Chia Blueberry 5.3 11.99 Cup
Stonyfield Smooth & Creamy Organic Fat Free 6.0 8.99 Cup
Stonyfield Organic Yotot 3.7 8.99 Pouch
Stonyfield Yokids Squeeze 3.7 8.99 Pouch
Stonyfield Smoothie Strawberry 10 13.99 Plastic bottle

Source: Store check at Cold Storage, June 2015

Chobani Oats hits Malaysian supermarket shelves

Gourmet Partners (M) Sdn Bhd has started introducing the new Chobani Oats range in the Malaysian market. This is the third installment after the cup and the pouch format. The 140g Coconut Yogurt with Steel-Cut Oats is priced at RM 8.80, which is slightly more expensive than the normal 140g Chobani Coconut Authentic Strained Yogurt selling at Village Grocer for RM 8.10. The Steel-Cut Oats range includes coconut, cranberry and apple cinnamon.

Gram RM Format
Coconut Yogurt with Steel-Cut Oats 140 8.8 Pouch
Chobani Coconut Authentic Strained Yogurt 140 8.1 Pouch
Coconut 2% Greek Yogurt 170 8.8 Cup

Source: Store check at Village Grocer, 24 June 2015

No significant launch has been seen in the Greek yogurt category in 2015 apart from a few imported brands that distributors introduce to widen the yogurt selection at premium supermarkets. The last major launch by Nestle was in 2014 when the market was receptive to Greek yogurt. With the absence of audit data, we are guessing Greek yogurt is no longer as exciting as it used to be. Even this blog has not been updating the Greek yogurt scene for quite some time.

Chocolate provides comfort to consumers in post-GST Malaysia

On 1 April 2015, Malaysians woke up to a much different world after days of mad rushing to the stores to fill their trolleys with grocery items before the onset of the 6% goods and services tax (GST). Now most items at the supermarket including packaged food and personal care products come with a 6% GST. Unprocessed food including rice, fruits and, controversially, lobster are exempt from the new tax regime, which the government hopes will broaden its tax revenue base.

The reality for many consumers on the ground is all prices seem to have gone up including a bowl of noodles that used to sell for RM 5.0 (USD 1.36) before 1 April 2015, now selling for RM 5.5. News of companies profiteering has become common in the media. Since 1 April 2015, the Domestic Trade, Cooperatives and Consumerism Ministry has received over 6,000 GST-related complaints and many cases have gone unreported. Some traders have already been charged for GST-related offence and many more will be charged in the near future.
Retailers and manufacturers are feeling the heat from softening domestic spending as consumers cope with the GST. Grocer Mydin chose to absorb the GST for one month in April 2015 at a cost of RM 15 million. Nestle Malaysia said it will not set prices of its products to end consumers. The maker of Jacob’s cracker and Cadbury chocolate, Mondelez Malaysia has assured consumers that the company “will not increase the prices of products, when GST comes into effect on 1 April 2015,” said Mondelez Malaysia managing director Pete Bingeman. However, he added that “any price differences would be set by retail partners” since the company does not sell directly to customers. 
Based on store checks on the online store of Tesco Stores (Malaysia), which is the leading grocery retailer in Malaysia with RM 4,675 million in sales in 2013/14, we have found not all food categories saw a 6% hike in prices.
March 2015 vs May 2015 (% growth)
Snacks
4.2
Instant noodle
4.0
Biscuits
3.7
Chocolate confectionery
2.5
Source: Store check performed on Tesco Malaysia online store. Prices exclude promotional items.
Among the four food categories, chocolate confectionery stands out as a category that saw the lowest increase in price of 2.5% between March 2015 and May 2015. Mondelez Malaysia is the key player in the chocolate confectionery segment.
As a market leader, its decision not to raise product prices or reverting to the old price as Tesco data suggests may have inadvertently forced other players to keep a lid on their price. As chocolate is often an impulse purchase, keeping a check on price would encourage continued consumer engagement.  Mondelez’s Cadbury is also reeling from effect of the halal chocolate scandal in mid-2014, which saw the two Cadbury chocolate bars wrongly accused of containing traces of porcine DNA.  The allegation has since been cleared by the Malaysian Islamic authorities and the brand is slowly recovering from the impact.
For the snacks and biscuits categories, even though Mondelez is a market leader, it is a fragmented market so Mondelez’s small market share in 2014 means their actions will not have a strong impact on other players.
Even though the data is based on Tesco online prices, the findings show not all companies are passing on all the impact of the GST to their customers. Depending on the dynamics of the categories, companies are less willing to absorb GST for staple products like biscuits and instant noodles but not so for the impulse-driven chocolate category where Mondelez is setting the price.

10-Feb-15
31-Mar-15
28-May-15
Cadbury Dairy Milk Fruit & Nut 75g
4.99
4.59
4.99
Cadbury Crunchie Milk Chocolate 50g
3.69
3.69
3.69
Cadbury Original Flavour Choclairs 180 Pieces
18.99
18.99
18.99
Dove Dark Chocolate 43g
3.09
3.09
3.09
Tango Almonds Milk Choc 350g
12.29
12.29
12.29
Hershey’s Kisses Creamy Milk Chocolate 82g
7.9
7.9
8.39
Source: Store check carried out on Tesco Malaysia online store. Prices exclude promotional items. Currency is denominated in RM.

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